Women’s and Children’s (WCA) Alliance Mission—Safety, healing and freedom from domestic abuse and sexual assault.
The WCA has been an important community partner for 110 years by providing shelter and supportive services to individuals impacted by domestic violence and/or sexual assault. Services are provided at no cost and span a four-county service area representing 30% of the population of the state of Idaho. Since its founding, the WCA crisis program has evolved into one of the most vital, unduplicated, comprehensive programs in our community and region.
Administrative Department Specialist
Full Time
The WCA is seeking an energetic, mission driven talented candidate to join our team as Administrative Department Specialist. This role serves an integral part of our agency by providing general administrative support to assigned departments. This role works closely with the departmental leadership, other team members and agency clients on daily operational processes, programs and special projects. This position presents a strong sense of service, ability to manage multiple priorities and deadlines. Will complete general office tasks to include but not limited to documentation preparation, maintaining departmental records, taking and maintaining meeting minutes, filing, phones, calendar management, coordinating and scheduling of meetings as well as provide support and backup for all administrative tasks associated with the admin team, general office tasks such as typing, filing, and mail processing and assisting with projects as needed for all areas of the organization. Provides customer service to walk-in and phone call inquiries, accept donations, assist with set-up and break-down for meetings. Provides support for other administrative positions to cover vacations, sick days and lunches. Will complete check and cash processing, daily bank deposits, invoice data input, client reminder calls and other duties as needed.
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Clinical Services Manager
Full Time
The WCA is seeking an engaging, compassionate, energetic, detail oriented, highly organized proven leader to manage and lead all aspects of the Clinical Program, including implementation of best practice approaches to therapy and quality assurance, staffing, reports, and curriculum. The Clinical Services Manager (CSM) ensures clients and shelter residents are provided with a comprehensive, holistic program which addresses domestic abuse, sexual assault, and trauma. CSM conducts assessments; provides diagnosis; creates individualized clinical plans; offers individual, group, and family counseling; and links clients with other services as appropriate. Provides presentations to the community on the issues of domestic/sexual abuse and trauma. Supervises staff of licensed Clinicians and interns. Available for on-call support for staff, clients, and residents.
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Assistant Residential Services Manager
Full Time
The WCA is seeking an engaging, compassionate, energetic, detail oriented, highly organized, collaborative professional to serve in the vital role of Assistant Residential Services Manager (ARSM) providing client support and wrap-around services to individuals seeking and obtaining WCA support (i.e. individuals who have experienced domestic violence, dating violence, sexual assault, and stalking). The ARSM provides assistance to clients accessing safe shelter, WCA program services, and community resources as needed. The ARSM supports staff responsible for answering the 24/7 domestic violence and sexual assault hotlines and serves as primary backup by directly answering calls. This individual oversees the daily operations of the 24/7 Residential Shelter Program under the direction of the Manager ensuring the facilities remain safe and secure and operate within program guidelines as well as assisting in the hiring, training, and evaluating of staff. The ARSM also ensures seamless shelter operations by being able to work any day, any shift which could include weekend or overnight as needed. Provides continuous staff support by working assigned on-call rotation during nights and/or weekends as needed. Assists in ensuring Shelter documentation, monthly reports, residential tasks and other administrative duties are in compliance and/or completed.
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Case Manager
Full Time
The WCA, is seeking a compassionate, self-starter who is mission driven looking for meaningful work impacting the community as a Case Manager who serves as the primary point of contact for victims of domestic abuse and/or sexual assault seeking services and directly involved in client-directed case planning. Must must be able to work independently and be able to collaborate as a team to assist clients with identifying their goals to achieve sustainability.
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Client Advocate
Overnight
The WCA, one of the region’s most recognized and well regarded non-profit organizations, is seeking an energetic, mission driven talented candidate to join our team as a Client Advocate. This role serves an integral part of our agency by providing support to victims of domestic violence and sexual assault that are residents of the 24/7 shelter and supports the on-call domestic violence and sexual assault hotline. Works closely with shelter leadership and other team members to assist clients with accessing safe shelter, other WCA services, community resources, and other needs per established criteria. Ensures safe, secure operations of emergency shelter while on shift and assisting clients with safety planning, crisis intervention, de-escalation, problem-solving techniques and boundaries. Completes records and client files in accordance with established guidelines. This position presents a strong sense of service, ability to manage multiple priorities and deadlines.
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Equal Opportunity Employer
WCA is an Equal Opportunity Employer and does not discriminate in its hiring practices or any other employment decisions on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, physical or mental disability, genetic information, retaliation for protected activity, or any other classes protected by applicable federal and state laws.
