I’m often asked, “what is it like to live in a domestic violence shelter?” Residents can expect a team of well-trained staff who understand the dynamics of abuse and the impact of trauma. Client Advocates, who provide 7 days a week, 24 hours a day, staff coverage at the shelter are generally the first staff to welcome a new resident. They facilitate completion of all of the necessary paperwork and talk about the confidentiality and safety policies. A listing of program opportunities are given to the client and a tour of the shelter is provided. Personal care items may be found in every client room and their children receive comfort items, such as a stuffed animal, blanket, and pillow. Clients are assigned individual rooms and food lockers. They are provided a comprehensive array of services that include counseling, case management, parenting, support groups, life skills, financial literacy, safety planning, assistance with a protection order, to name a few. The program is designed to offer a safe and supportive environment that is holistic and client-centered.
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